The Lean Enterprise Research Centre

About the Lean Enterprise Research Centre (LERC)


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A New Phase in Lean Services at Cardiff University

Many of you will be aware that there have been recent changes to our lean and continuous improvement services at Cardiff University. We remain committed to the provision, and indeed the extension, of these services.  This email sets out the changes, new opportunities for partnership  and the future direction for lean services at the University.

Firstly, the existing lean services provision provided by the Lean Enterprise Research Centre (LERC) will become a fully-integrated part of Cardiff Business School. In the most recent UK Government Research Assessment Exercise, the School was ranked fourth in the UK for the quality of its research. We have world leading experts in the fields of accounting, finance, banking, economics, human resource management, marketing, strategy, and logistics and operations management. LERC’s integration with the School means that we can draw upon this expertise and combine it with lean thinking, increasing our capacity to offer bespoke training and to generate fresh ideas.

Sarah Lethbridge has been appointed Cardiff Business School’s Lean Services Manager. Sarah has worked in the Lean Enterprise Research Centre since 2005 and, during that time, has designed and delivered programmes for organisations such as Nestlé, the Principality Building Society, the Ministry of Justice and the Home Office. Sarah will be responsible for making sure that all of LERC’s current contractual obligations are honoured fully and to the highest standards, and to grow the future provision of lean services training and consultancy.

Cardiff will continue to offer the Lean Competency System. In the short term, all of our commitments to users of the System will be honoured in full, and we will be in touch with each current client on an individual basis as soon as possible to explain the processes in place for this. We are also investigating how we can further develop the System to ensure that it meets customers’ and partners’ future needs.

We will continue to provide high quality training courses, conferences and alumni events in the areas of lean services and manufacturing. LERC alumni can also join the Cardiff Business School Alumni Network – benefiting from all of the opportunities that this provides for networking and knowledge transfer.

Lastly, the MSc in Lean Operations will be open again for the 2013–2014 academic year. We welcome applications to this programme. If you would like any further information, please just let us know and we’ll ensure you’re added to the mailing list.

We want to make sure that the lean provision that we offer meets the needs of LERC’s former, existing and future clients. Any feedback, positive or negative, is very useful for us as we enter the next phase. Comments and suggestions can be sent directly to Sarah Lethbridge. Email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call +447794366870





What is Lean Thinking?

The term ‘lean’ was first popularised in the seminal book ‘The Machine that Changed the World’, which clearly illustrated - for the first time - the significant performance gap between the Japanese and western automotive industries.  It described the key elements accounting for this superior performance as lean production - ‘lean’ because Japanese business methods used less of everything - human effort, capital investment, facilities, inventories and time - in manufacturing, product development, parts supply and customer relations.

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Lean Enterprise Research Centre
Cardiff Business School, Aberconway Building, Colum Drive, Cardiff CF10 3EU
The Lean Enterprise Research Centre is part of Cardiff University