Members

Pauline was a Senior Research Fellow at LERC for 9 years and was involved in a range of research, knowledge transfer, engagement and executive education projects and initiatives, as well as writing books and papers on Lean. She is co-author of Staying Lean: Thriving not just surviving for which she holds a Shingo Research and Professional Publication Prize (2009).

Pauline previously worked for Imperial Tobacco and BP, in a range of research, project planning and senior management roles, including IT, purchasing, operations planning, HR and quality. Before she joined LERC she was Factory Services Manager at Imperial Tobacco and managed the support services for factories in the UK, Ireland and Netherlands. She was educated at The Open University, Cardiff University and Bristol University.

She is a Fellow of the Institute of Operations Management (FIOM) and a Member of the Chartered Institute of Purchasing and Supply (MCIPS) and the American Society of Quality (ASQ). She holds a PhD, MBA, BSc (Hons), BA and PG Diploma in environmental management. She was President of the International POMS (Production and Operations Management Society) College of Behavior 2009-2011.

Simon joined LERC in 1997 to establish the Automotive Retail Management Programme and then worked on developing LERC’s education portfolio, including the MBA in Supply Chain Management, the MSc in Lean Operations and a diverse executive education short course programme. He also become involved in the centre’s marketing and strategic development, while his research interests included the 3DayCar Programme. He developed several Knowledge Transfer Partnerships and brought the Lean Competency System (LCS) to market following the initial research work undertaken. He was director of the Centre until 2012, when he moved to work full time to develop the LCS.  In 2014 he launched the company that holds the University licence to run the LCS.

John’s background is in the steel sector, particularly with Cogent Power, where he had several roles, including a senior manager continuous improvement. Before Cogent, he worked at Orb Electrical Steels

He has been a Research Fellow at Wolfson Centre for Magnetics at Cardiff University, where he worked on a project about transformer noise performance, sponsored by Chinese electrical steel producer and was an Associate & Researcher at the Lean Enterprise Research Centre, initially working on the case study relating to the Staying Lean book. He become an Associate with the LCS in 2012 and has worked as an expert advisor on the Level 3 Programme and several other LCS projects and activities.

His research interests include lean in economic systems context, visual management and other techniques linking lean, systems behaviour and decision-making activity to quantitative and qualitative organisation outcomes.