Sustainability Enablers & Barriers Training System Structures & Methods
Geographical Factors Influencing Training System Design & Delivery
The research is examining the impact that geographic factors have on the design and delivery of lean training in organisations and on the implementation approach adopted. It is a case study involving global logistics company Panalpina and has involved a survey of its trainers and training participants. Panalpina hope to draw conclusions that will help improve effectiveness of a dispersed CI training system. The research started in 2018 and will continue into 2019. Preliminary results were presented at teh European Lean Educator Conference in November 2018.Collaborators involved:
Panalpina Logistics
Introduction:
Context
- Globalisation -> pan-national companies working on every continent
- Corporate CI approach -> deployed regionally
- Standard method to drive process improvement
- Standard method to foster inter-regional collaboration
- What are the challenges in such deployments?
- Do geographic and cultural factors mitigate against the advantages of a singular global approach?
- What is the right balance between uniformity and allowing some variation to cater for local conditions ?
Key Research Questions
- Are there differences in training impact and effectiveness in different geographical areas?
- What are the differences & similarities?
- Are there implications for training system design?
- What other factors are there?
Participants Questions
- Impact of training à ability to be an effective practitioner
- Effectiveness of training methods à learning, understanding, applying
- Training delivery à like/dislike
- Preferences – like/dislike training methods
- Application of knowledge
- What works well/not well
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